Your privacy and the security of your information are foundational to our services. This policy outlines how Ulmorsilom collects, uses, stores, and safeguards your data in compliance with South African laws, including POPIA.

Information We Collect

We gather information necessary for delivering and improving our services securely and effectively.

• Contact details such as your name, email address, and phone number provided via forms or correspondence.
• Business-related information you share for consultation and service provision purposes.
• Website usage data gathered through cookies and analytics tools to enhance user experience.
• Any other information you volunteer during our engagement for analytics and operational support.

How We Use Information

Collected data is used only for explicit purposes related to our business model and with your consent, where applicable.

• To facilitate communication and respond to inquiries relevant to your business.
• To perform analytics, optimize operations, and improve our digital transformation offerings.
• To comply with South African legal and regulatory obligations on data usage and privacy.
• To maintain and secure our systems, enhancing overall user experience and safety.

Legal Basis for Processing

Processing is carried out lawfully and transparently under South African law.

Our actions are based on consent, contractual need, legal compliance, and legitimate business interests, always balancing your rights with our service commitments.

Sharing Information

We do not sell your information. Only trusted parties see your data, and only as needed to deliver services.

• Engaged technology partners or advisors under strict confidentiality and only to fulfill our obligations to you.
• Legal authorities if required by South African law or regulation.
• Our internal teams for support and delivery, always following established data security practices.

Data Security

All data is stored using industry-recognized security protocols. Access is restricted, reviewed, and controlled. We regularly update technical safeguards and processes to minimize risks and comply with POPIA and international best practices.

Your Rights

You may exercise your rights regarding your data at any time, in accordance with local law.

• Request access to or correction of your personal information held by us.
• Request deletion or restriction of processing where applicable by law.
• Object to certain uses of your information, including direct marketing.
• Lodge a complaint with the Information Regulator of South Africa.

Cookies and Tracking

We use cookies for analytics and site optimization. You can manage settings or disable cookies in your browser as needed.

See our Cookie Policy See our Cookie Policy

Contact Us

If you have any privacy questions or wish to act on your rights, please reach out to our privacy team.

Changes to This Policy

We may revise this statement to reflect legal updates or service adjustments and will post the date of all changes.